SupaCFO Discovery QuestionnaireSupaCFO Form Grab a cup of tea or coffee as this Questionnaire will take around 30-60 minutes to complete.Why should you make that kind of commitment? Good question!We think this process will make a huge impact on the performance of your business and your quality of life.We encourage you to take this seriously. As seriously as the time and care we have taken to prepare these questions to enable entrepreneurs to streamline processes, reduce costs and bring data to the surface for better decision making.Once you've completed the Questionnaire, we'll schedule a time to discuss the issues raised and start work on your transformation.That's a big call, so let's begin.General InformationSome description about this sectionFirst NameLast NameYour preferred nameYour email addressYour Role- Select -Founder / CEO / MDDirector / C-suite / Senior executive (eg CFO, COO, etc)Senior ManagementPreviousNextBusiness InformationSome description about this sectionCompany NameIndustryIndustry eg retail, professional services, training, etc.Trading (import/export)RestaurantLaw firmConstructionGraphic Design AgencyIndustry AssociationDate your business commenced operationsSize of your businessSize of your business Startup or Sole Trader (no employees) Micro (1 - 4 employees) Small (5 - 10 employees) Small-Medium (11 - 20 employees) Medium (21 - 50 employees) Large (50+ employees)Branches or OfficesNumber of Legal EntitiesDo you have formal contracts with clients? (e.g. Signed Proposal, Engagement Letter, SLAs, etc)Do you have formal contracts with clients? (e.g. Signed Proposal, Engagement Letter, SLAs, etc) Yes NoExplain your answerEnd of their Financial Year?PreviousNextCorporate GovernanceShareholder and Board of Directors mattersWho owns this business? Who are the major shareholders? How are important business decisions made?How often do you hold Board meetings (per year) to present financial statements and discuss company matters? Who are the key decision makers?Organisation Chart (if any)Upload File Business PlanIf you have a Business Plan or Strategic Plan please send to us. Email: xapcorp@xapcorp.coDo you have a clear, focused 5 year vision for your business? Vision means you are clear about your revenues, margins, profits, business valuation, number of workers, locations in 5 years from now.Do you have a clear, focused 5 year vision for your business? Vision means you are clear about your revenues, margins, profits, business valuation, number of workers, locations in 5 years from now. Yes NoDo you have a Business Plan or Strategic Plan?Do you have a Business Plan or Strategic Plan? Yes, we've attached the Plan(s) No, we don't have a Business/Strategic PlanUpload Business PlanUpload File Do you have an action plan to achieve those goals? Do you have an action plan to achieve those goals? Yes NoThe MarketHave you conducted research into your industry and competitors?Have you conducted research into your industry and competitors? Yes NoHow well do you understand your marketNot wellNeed to learn moreAverageGood understandingVery stongWhat is the TAM (total addressable market)?What share of the market do you hold, and what is your target?Have you analysed your competitors? Their business model, financial data, benchmarking against your business?Have you analysed your competitors? Their business model, financial data, benchmarking against your business? Yes, we understand our market and competition. We have some research and insights, but more required. No, we need to conduct more research.Competitors. List your 5 main competitors and their websitesNameWebsitePreviousNextFinance / Accounting DepartmentSome description about this sectionRate the performance of your Finance/Accounting Depart.Bad. We are not happy.Poor. Some positives, but need help.Everything is OK. Some kinks to work on.Overall, we are happy. Some minors issues. everything is doing good.Everything is running smoothly. We are extremely happy.Why did you make this rating?Your F&A TeamWho is responsible for the Finances?Do you have an organisation chart for the Finance / Accounting Department with clear roles, job descriptions and responsibilities or a schematic of the functions of the department. People and processes.Do you have an organisation chart for the Finance / Accounting Department with clear roles, job descriptions and responsibilities or a schematic of the functions of the department. People and processes. Yes NoPlease explain it here or upload the file belowDiagram of Finance DeptUpload File Key IssuesWhat is holding you back and potentially keeping you awake at night?What are your 3 biggest challenges?Do you have an urgent crisis you are facing right now?PreviousNextFinance QuestionsCashflowIs cashflow and working capital an issue? Do you have sufficient cash to run the business day to day without stress? (Did you know there is an ideal working capital ratio for your business. Talk to us)Is cashflow and working capital an issue? Do you have sufficient cash to run the business day to day without stress? (Did you know there is an ideal working capital ratio for your business. Talk to us) Our cashflow is great. No problems Cashflow is a bit tight. We need to improve Cashflow is a day to day battle. It's a key issueFunding RoadmapWhat are your plans for fundraising?Do you know how much do you need to build and run the platform? If so, how are you going to raise funds? CAPEX, R&DDo you have any significant capital expenditure requirements or research & development (R&D) over the next 12 months? Please expand.Budgets & ForecastsDo you have a 12 month forecast, and regularly compare actual performance against budget?Do you have a 12 month forecast, and regularly compare actual performance against budget? Yes NoHow often are you reviewing actual Vs budget?How often are you reviewing actual Vs budget? Yearly Half yearly Quarterly Monthly Weekly Daily Not applicableFinancial Reporting & KPIsHow frequently are you getting detailed financial reports for decision making? How frequently are you getting detailed financial reports for decision making? Yearly Half Yearly Quarterly Monthly Weekly Not applicableQuality of Financial reportsAre you tracking key performance indicators (KPIs)?Are you tracking key performance indicators (KPIs)? Yes NoAny other Finance issues?Customer InvoicesHow many invoices (approx) do you issue to customers each month?Do you segment and rank customers (A, B, C, etc.)?Recurring RevenuesDo you offer monthly (or quarterly) package options? Do you offer monthly (or quarterly) package options? Yes NoDo you have clients or customers that pay you you a recurring (automatic) monthly payment? This could be bank account direct debit or via credit/debit card, Paypal/Stripe, etc.Do you have clients or customers that pay you you a recurring (automatic) monthly payment? This could be bank account direct debit or via credit/debit card, Paypal/Stripe, etc. Yes NoPerformance BenchmarkingHow does you business compare to others in your industry? Sales growth, margins, profitability, return on assets, ratio of labour costs to sales, rent, working capital?How does you business compare to others in your industry? Sales growth, margins, profitability, return on assets, ratio of labour costs to sales, rent, working capital? Above average Average Below average UnknownBusiness ExpensesThe vast majority of SMEs run very lean. Are there any expenses or parts of your business where you feel savings can be made? Where could you improve expense control eg labour costs, rent, taxation, IT, mobile phone costs, inventory, etc.Accounting SystemsWho is responsible for managing your accounting system?Describe your bookkeeping and accounting systems and processes. Describe your Accounting/payroll/softwareDo you have direct bank feeds connected to your bank account(s) and credit/debit cards?Do you have direct bank feeds connected to your bank account(s) and credit/debit cards? Yes NoDo you use expense management software (like Hubdoc/Expensify/Dext) to manage Accounts Payable?Do you use expense management software (like Hubdoc/Expensify/Dext) to manage Accounts Payable? Yes NoDo you use cheques to pay bills? How many cheques per month?Do you use cheques to pay bills? How many cheques per month? Yes, more than 50 Yes, 21 to 50 Yes, 5 to 20 Less than 5 No, we don't use chequesEcommerce Platform/WebsiteEcommerce Platform/Website Yes, it runs well Yes, but needs improvement No, but we want it Not neededEcommerce integrationEcommerce integration Yes No Not applicablePreviousNextOther QuestionsSome description about this sectionConsent: Access to financial recordsTo enable deeper analysis of your business, it would be valuable to review Financial Statements for the past 5 years. We ask for your consent and, of course, we promise to keep the information strictly private and confidential.Access to Financial RecordsAccess to Financial Records Yes, I consent NoRegulatory EnvironmentWhat licenses do you need to operate your business?Intellectual Property (IP)Do you have any particular IP, trademarks, patents?Intellectual PropertyIntellectual Property Yes NoSystems, Policies, Procedures and ChecklistsWhat best describes your current systems and processes. Are you systems dependent or people dependent?Systems, Policies, Procedures and ChecklistsSystems, Policies, Procedures and Checklists Highly systemised. Clearly documented systems manual. Regular review & training. Some systems in place. It's a work in progress and still many gaps Weak systems. We rely on manual, human supervisionCustomers/UsersHow many active customers do you have? Annual growth in customers? Churn rate?Procurement & Supply ChainBriefly explain the layers in your supply chain from end to end and where your business fits. Do you buy locally or source from abroad? What are your procurement processes from specifications, to sourcing and selection of a vendor. Do you use software to manage vendors and tendering?Procurement & Supply ChainDigital TransformationHave you started your digital transformation journey? 'Advanced' means totally digital (paperless) where writing cheques is a thing of the past!Have you started your digital transformation journey? 'Advanced' means totally digital (paperless) where writing cheques is a thing of the past! Advanced Making good progress Early stages It's on the roadmap. Still planningYour IT SystemsPlease describe your existing IT infrastructure and systems. Hardware, operating system(s), On-premise Server, and Cloud platform (if any). Office productivity suite (eg G-suite or Office 365).Your IT SystemsPreviousNextWrap upA big thank you for taking the time to complete this Questionnaire.I hope this exercise has started to open your mind to the many possibilities to improve your business and as a result, make a difference to your quality of life. We'll be in touch shortly to set a time to discuss the issues raised with you and your Leadership team. At that session, we'll be sharing our feedback and insights with you. We'll also run you through our SupaCFO process in more detail. At this stage, we just want to get to know you, your needs and understand your business. We're confident we can add value by streamlining processes, reducing costs and creating key financial data to help make better decisions. You are not alone on this entrepreneurial journey ... Date for Discovery sessionPlease let us know your preferred date for a 30-40 minute virtual meeting (we suggest a date 5-10 days from completing this Questionnaire).PreviousSubmit Form
